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Ignite MVP Live Blog : THR2041 How Microsoft does IT: Best practices for your Champion program

This session gives you insights from Microsoft IT about how they use their internal Teams Champion program to drive collaboration and communication using Microsoft Teams. The session was delivered by Sara Bush, Sr. Program Manager Microsoft Teams, Microsoft. Sara is a member of the Teams & Voice team in End User Services Engineering, Sara is driving Microsoft Teams adoption internally through the Art of Teamwork Tour training program, the Teamwork Champions program and the EUSE change management effort to bring all Microsoft users into a deep understanding of how Microsoft Teams supports day to day work, increasing collaboration and productivity. Pouneh Kaufman, Principal Program Manager, Microsoft. Pouneh is responsible for the global rollout of Microsoft Teams within Microsoft.Every time I have the chance to listen to a session from Microsoft IT I try to attend. It is valuable and gives you good insights, how a worldwide company with more than 220k employees adopt and implement IT. During my projects I see that there is not a lot of difference in IT planning among large enterprises. Microsoft IT shares insights which can be extremely valuable when you use that in your own enterprise. First Sara and Pouneh talked about why Microsoft moved form Skype for Business to Microsoft Teams. Microsoft Teams helps the organization to get all communication channels together in one place. To drive adoption Microsoft IT runs an internal adoption program around awareness, engagement, measurement, management.Success factors were defined in measurements, like collecting usage data, feedback to gain trust and awareness. The project scope was very clear:Get more than >200k users to use Microsoft Teams and move away from Skype for Business. Success factors showed that it worked:over 55% of all chats happen in Teams, Teams meetings are widely used.Champions feedback measurements: 98% Program satisfaction, 88% Satisfaction Training support. 83% Satisfaction with monthly calls.To drive adoption and usage Microsoft IT used a champions program. First champs came from passionate users which were found within their most active Teams Yammer participants. People wants to be in the know. Microsoft IT developed a training: Art of teamwork. It is a level 100 training for end users, which is available to customers as well. More showcases are available here. The best thing about a Champions program: Champions are bringing in other champions.So what are the Champions give and gets:Gives: Teamwork Training. Teams Yammer Group support. Champions List for organization. promote readiness. Gets : Digital Profile Badge, Digital & Physical Swag. Engage with SME's and the Microsoft Product Group. "I see you, I recognize you, I need you". access to monthly call with product group. Champions need to be visible to end users. The results are impressive:more than 650 Champions, 45 Countries, 90 BuildingsTo find champions use the channels which are available - like Microsoft IT used the Yammer group. They make their Champions recognizable. Further ways to drive adoption worked through Gamification: A little friendly competition. Earn points by hosting internal training. Point system for users development. new badges for new levels. Impacts the performance reviews.What did not work: too much products, different generations, resistance about taking Skype away. Give users a place to talk about that: UserVoice. Yammer community.If you look into bringing a new communication tool into life, look at this usecases!Resources:Slides VideostreamThe Art of Teamwork resource Kit

How the five tech giants make their billions

This May, the visualcapitalist website published interesting numbers about the Market Cap, revenue and earnings of Apple, Alphabet (Google), Microsoft, Amazon and Facebook. See the charts with the business values of 2016 at "Here's how 5 Tech giants make their billions - comparing the revenue streams of the five largest tech companies."

Martina Grom speaking at Microsoft Ignite 2017

We are delighted to announce that our CEO, Martina Grom, will be speaker at this year’s Microsoft Ignite conference. Ignite is Microsoft’s largest IT conference that will take place from September 25 - 29, 2017 in Orlando, Florida. Ignite will offer about 700+ sessions, insights and roadmaps from industry leaders, and deep dives and live demos on the products you use every day. See more here.

Welcome to atwork365.com

In IT, Office 365 evolved to a standard for collaboration and Software-as-a-Service products within the Microsoft world. We at atwork are delivering highly qualified architecture, guidance and solutions based on Microsoft Office 365 and Microsoft Azure. So, we wanted to point out this fact and are marketing our brand with the domain name atwork365.com in future.

Martina Grom re-awarded as Microsoft Regional Director

We are very happy and proud that our CEO, Martina Grom, has been re-awarded as Microsoft Regional Director! The Microsoft Regional Director Program consists of 150 of the world's top technology visionaries chosen specifically for their proven cross-platform expertise. Read more...

Impressions of Microsoft Tech Summit Johannesburg

This week, we have been at Microsoft Tech Summit Johannesburg, South Africa. The event took place in Sandton Convention Center from 6th to 7th February 2017 and hosted over 50 technical sessions with a range of topics as Microsoft Azure, hybrid platforms, DevOps, app platform, productivity, collaboration and more. Read more here!